Smooth Sail
🤖 AI Assistant for Email

Meet Sail, Your AI Email Assistant for Issue Tracking

Sail is an intelligent AI assistant that intuitively tracks issues through your email conversations. Simply CC Sail on any project discussion and watch as your AI assistant automatically understands, organizes, and manages your issues without disrupting your natural workflow.

Sail Understands Your Natural Workflow

Your AI assistant doesn't just read emails—it intuitively understands context, learns your team's patterns, and provides intelligent assistance on your behalf.

Contextual Intelligence
When you discuss a problem, Sail intuitively identifies related issues and suggests connections based on your project history.
🤖 Sail suggests:
"This seems related to issue #247 about login problems"
Smart Reference Detection
Your AI assistant automatically detects issue references in subject lines and email content, linking conversations to the right topics.
Email Subject:
"Re: Bug fix for #156 - Payment gateway"
🤖 Sail: Auto-linked to issue #156
Natural Conversation
Talk to Sail naturally within your emails and watch your AI assistant understand and execute your requests automatically.
"Sail, can you track this as a new issue?"
🤖 New issue created and tracked
"This relates to issue #203"
🤖 Issues linked by your assistant

See Sail in Action

Team Email with Sail

To: [email protected], [email protected]
Subject: Customer reporting checkout issues
"Hi team, we're getting reports that users can't complete purchases. This might be related to the payment gateway changes we made last week. Can someone investigate?"
"Sail, please track this and link it to issue #156 - Payment Gateway Update"

Sail's Intelligent Response

🤖 New issue #289 tracked: "Checkout Issues"
🤖 Linked to issue #156: "Payment Gateway Update"
🤖 AI Analysis: Also related to issues #201, #234 (similar checkout problems)

Traditional Issue Tracking

Disconnected Conversations

Important project discussions happen in email, but these are lost if not properly linked to the ticket thread

Manual Interventions

The decision to open a new ticket or close one requires human intervention. Sometimes tickets may not be filed due to human errors.

Lost Context

Descriptions of issues and solutions have to be manually written down and cannot be interpolated from email conversations.

How Sail is Different

Seamless Conversations

It automatically detects which issue you are talking about and will offer to link the discussion or create a new ticket.

Email Instructions

Leave instructions in your email like: "This issue is resolved now. Please close it."

Intuitive Context

Sail will understand the issue from the email thread and write a description while filing the ticket.

Executive Visibility Without the Noise

Sail provides management with strategic project insights through daily summaries, critical issue alerts, and proactive notifications about delays and dependencies—without overwhelming them with operational details.

Daily Executive Summary
Receive a concise daily digest highlighting project health, key accomplishments, emerging issues, and items requiring executive attention.
đź“Š Daily Summary - March 15
• 3 projects on track
• 1 critical issue resolved
• 2 items need your review
Critical Issue Escalation
Get immediately notified when issues reach critical status, impact multiple clients, or require executive decision-making with full context and recommended actions.
🚨 Executive Alert
Client-facing outage
Impact: 3 enterprise accounts
Action needed: Resource allocation
Delay & Dependency Alerts
Proactively informed when key projects face delays or new dependencies emerge, with impact analysis and timeline adjustments.
⏰ Delay Alert
Project Alpha: 3-day delay
Cause: New compliance requirement
Impact: Q1 delivery at risk

What Makes Sail Special

Sail is an advanced AI assistant that understands your project conversations and intuitively manages issues through natural email interactions.

Intuitive Understanding
Sail uses advanced natural language processing to intuitively understand project context, priorities, and relationships from your email conversations.
Email-Native Assistant
Unlike traditional tools, Sail works as your AI assistant directly through email - the communication channel your team naturally uses every day.
Intelligent Assistance
Your AI assistant takes intelligent action automatically - organizing issues, tracking progress, linking related discussions, and keeping stakeholders informed.

How to Work with Sail

Start working with your AI assistant in 3 simple steps

1

Introduce Sail to Your Team

Add Sail, your AI assistant, to your project team by including [email protected] in your email conversations

2

CC Sail on Project Discussions

Include your AI assistant in any project-related conversation - bug reports, feature discussions, client feedback, or team updates. Sail listens and learns.

3

Let Sail Assist Intelligently

Your AI assistant analyzes conversations, understands context, and intuitively manages your project issues in real-time, keeping everything organized.

Ready to Meet Your AI Assistant?

Join hundreds of teams who have transformed their project management with Sail, their intelligent AI assistant working through email.